Terms of Use
Last Updated: November 2, 2026
These terms explain the permitted use of the alerivoa website. Purchases are also covered by the Terms of Purchase.
Website operator
alerivoa is operated by Sanhe Fengchi Dream Trading Co., Ltd.
Business address: No. 1393, Building 2, Yanjing Industrial Park, Yanjiao, Sanhe City, Langfang City, Hebei Province, China
Email: service@alerivoa.com
Telephone: +86 316 330 6181
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM, China Standard Time (UTC+8), excluding public holidays in China.
Browsing and shopping
You may use the website to explore products, review information, make lawful purchases, and contact support.
Do not use it for fraud, impersonation, unauthorized access, malicious software, unlawful collection of information, or interference with security.
Purchasers must have legal capacity to enter into a transaction.
Seasonal content and availability
Collections, promotions, and availability may change during the season. The conditions accompanying an offer determine its scope and duration.
We take reasonable steps to keep information accurate. Corrections affecting an existing purchase are handled under the Terms of Purchase and applicable law.
A seasonal image or Christmas reference does not override the actual contents list, delivery conditions, or product instructions.
Rights in website materials
Text, photographs, graphics, branding, and other materials may be protected by rights belonging to us or other rights holders.
You may view and use the website for personal shopping and other legally permitted purposes. Commercial reproduction or distribution requires appropriate permission unless the law permits otherwise.
Third-party names and materials remain subject to their owners’ rights.
Gift messages and other submissions
Submit only content you are entitled to provide. Messages must not contain unlawful threats, abusive material, infringement, or another person’s confidential information without a lawful basis.
We may decline to reproduce unlawful or inappropriate personalization and will explain the available order options where relevant.
Customer reviews
Reviews should reflect an actual experience. Do not submit fabricated, misleading, or infringing content.
Submitting a review for publication permits us to display it for that purpose, subject to applicable law. Ownership is not transferred to us.
We may moderate submissions for legitimate reasons but will not knowingly alter a review to misrepresent the reviewer’s experience.
Accounts and security
Where accounts are available, keep your information accurate and protect your login credentials. Notify us if you suspect unauthorized access.
Proportionate security measures may be taken to address risks or unlawful conduct. Such measures do not remove valid rights concerning an existing order.
External providers
Payment services, delivery providers, and linked websites may have separate terms and privacy practices.
A link does not automatically imply endorsement. Using an external provider does not remove responsibilities we retain under applicable law.
Privacy and communications
Our Privacy Policy explains personal information handling, including information supplied for gift recipients.
Visiting the website does not itself constitute consent to optional tracking or other processing requiring separate consent.
Availability and responsibility
Maintenance, technical problems, and security incidents may interrupt access. We take reasonable steps to operate the website but cannot guarantee uninterrupted availability.
Nothing excludes liability for fraud, death or personal injury caused by negligence, or another responsibility that cannot legally be excluded. Mandatory consumer rights remain unaffected.
Law and future updates
These terms are governed by the laws of the People’s Republic of China, subject to applicable conflict-of-law rules and mandatory local protections.
You retain rights to bring claims before competent courts where provided by mandatory law.
Revisions will be published with an updated date. Additional notice or agreement will be provided where legally required.
Questions may be sent to service@alerivoa.com.
